The objective of this paper is to build a case for inclusion of organizational identity construct in turnaround research. After a brief review of various perspectives in turnaround research, the paper traces the major findings in turnaround actions and types. Based on the exhaustive list of turnaround actions, seven turnaround action themes were identified – [...]
Electronic Mediation, Transformation, and Business Value: Three Essays in the Retail Auto Industry
This dissertation seeks to answer the following research questions: (1) what properties enable some organizations to generate more value from information technology (IT) than others? and (2) through what mechanisms do organizations generate value through IT? It examines the role of technology in value creation through three essays using three different aspects of organizational performance. [...]